MTS Humanacare: Member & Family Assistance Program (MFAP)

HumanaCare Services: Supporting MTS Members and Their Families

Through HumanaCare, MTS members and eligible family can receive one-on-one counselling, as well as an array of other wholistic support services. These include family, relationship, grief and bereavement counselling, as well as support for substance use, depression, work related stress, diet and nutrition, even legal and financial counselling.

To request services 24/7 any day of the year, connect by calling 1-800-661-8193 or going online at

In addition, check your email for an access code for MTS members and family. Use it to create your own private HumanaCare profile for access to helpful information on a wide range of topics.

Can’t find the information in your MTS email? Call MTS Member Benefits: 204-957-5330.

Note: The access code is NOT required to request counselling services. It only applies to creating an online profile, which you can do now or at any time in the future. You can use the telephone number or web address above to connect with HumanaCare and book services right away.

Services members can access:

• Individual, Couple or Family Counselling or Therapy
• Family and Parenting
• Stress
• Anxiety
• Depression
• Substance Use
• Legal and Financial
• Grief and Bereavement
• Life or Career Coaching
• Behavioural Management
• Diet and Nutrition
• Work-Related Stress
• Bullying and Harassment
• Crisis and Trauma